Troubleshooting¶

How come no module named abc?¶

If you’re getting something like “ImportError: No module named abc”, you probably don’t have all the required packages installed. Try:

pip install -r requirements/project.txt

No module named psycopg2¶

If you’re getting something like “ImproperlyConfigured: Error loading psycopg2 module: No module named psycopg2” while accessing the website, you need to install the psycopg2 module. It has recently been added to requirements/project.txt (the line that says “psycopg2==2.4”). Try:

pip install -r requirements/project.txt

If you’re getting an error like “Error: pg_config executable not found.” while installing the module, you need the PostgreSQL development package. On Ubuntu, do:

sudo apt-get install libpq-dev

I can’t get it to work in buildout!¶

We don’t support buildout. See the faq.

bz2 not found¶

Install the appropriate systemwide package. For example, on Ubuntu do:

sudo apt-get install libbz2-dev

If this doesn’t work, please let us know (create an issue at http://github.com/opencomparison/opencomparison/issues)

fatal error: ‘libmemcached/memcached.h’ file not found¶

if you are getting something like ./_pylibmcmodule.h:42:10: fatal error: ‘libmemcached/memcached.h’ file not found. Then you need to install libmemcached:

brew install libmemcached